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Overview

A municipal complaint-management tool that converts voice, text and photo reports into structured, duplicate-checked tickets. Supports department routing, human approval and accountability reporting.

The problem

We're fixing how municipal complaints get read, classified and routed-right now it's done by hand accross five chaotic channels, and we've turned it into an automated, human approved triage system for the zone office operator.

How it works

We turn a messy complaint- voice, text or photo-- into structured, routed, duplicate-checked ticket in seconds, with a human operator approving every step and report making every department's performance visible!

Built with

As stated by the team.

OpenCode

How Claude was used

In the team’s own words, from their submission.

Built with OpenCode, as stated in the submission.

Team

Vision Bhopal

Individual builders are not listed yet — names are published only with their permission.

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