Chikitsa Setu

Patients in government hospital OPDs wait hours, often after travelling far, with no guidance on where to go or when they'll be seen. I've seen a patient arrive at 4 am, be seen at 3 pm, and learn he was in the wrong department. Delays for tests, admission and cancer care go unrecorded, so hospitals can't show what is causing them or what equipment and staff would fix it. Patients and families bear the cost; doctors and administrators lack the data to change it.

Chikitsa Setu routes government hospital patients, by typed or spoken symptoms in Hindi or English plus uploaded reports, to emergency, suspected-cancer or routine pathways. Emergency rules are hard-coded, and the emergency team is alerted before the patient arrives. Slots reflect the doctors on duty, tests and payments are booked in one place, and urgent care is never delayed by payment. Every delay needs a documented root-cause review, with weekly reports to government and the public, and a capacity report that shows what staff or equipment would fix the waits. It is a proof of concept on synthetic data; the phone line, UPI and ABDM link are simulated.